FAQs

Frequently Asked Questions

Looking for information about our ironing, laundry or dry cleaning services? We have answered some of the questions customers commonly have about The Ironing Shop, from pricing and garment care to collections and the areas we cover.

About Our Services

Can I Bring In Clothes Just For Ironing?

Yes. Our dedicated ironing service is available for clothing, workwear, bedding and a range of household items.

Can You Wash & Dry My Laundry For Me?

Yes. Our laundry service includes washing and drying, providing a convenient alternative to managing everything at home.

Can You Fold My Laundry After Washing It?

Yes, items can be neatly folded where appropriate, helping to reduce the amount of sorting and preparation needed when your laundry is returned.

What Types Of Clothing Can You Dry Clean?

Our dry cleaning service is suitable for many garments requiring specialist care, including business suits, formalwear, coats and delicate fabrics. If you are unsure about a particular item, speak to our team before bringing it in.

Can You Help With Stains?

Yes. Stain removal is one of the garment care services we offer. Results can depend on the stain, fabric and how long the mark has been present, so we cannot guarantee that every stain can be completely removed.

Do You Offer Garment Repairs?

Yes. Garment repairs are available as part of our wider garment care offering. For a specific alteration or repair, contact us so we can confirm whether we can help.

Can Businesses Use Your Services?

Yes. We support selected local commercial customers alongside households and individuals. If you have regular or seasonal laundry requirements, contact us with the expected volume and frequency so we can confirm whether we have suitable capacity.

Pricing & Using Our Services

How Much Does Your Laundry Service Cost?

Our current price for washing and drying is £17.50 for a load up to 5kg and £24.00 for a load up to 8kg. Individual ironing prices vary by item. View our laundry and ironing pricing for further information.

How Much Does Ironing Cost?

Ironing prices vary depending on the item. We provide individual prices for garments such as shirts and T-shirts, so you can check costs before using the service. See our current pricing for details.

Can you clean duvets?

Yes. We wash duvets up to emperor size. Get in touch to find out the price of your specific duvet. Your duvet will be returned to you in a handy carry / duvet-storage bag.

Do I Need To Book Before Dropping My Items Off?

For everyday requirements, customers can visit during opening hours. We recommend contacting us first for larger loads, unusual garments, commercial requirements or if you would like to discuss collection.

How Quickly Will My Laundry Or Ironing Be Ready?

Turnaround depends on the service, number of items and our workload at the time. Contact us with your requirements and we can provide current information.

Can I Combine Laundry & Ironing?

Yes. Customers can use our laundry and ironing services together, providing a convenient way to have garments cleaned and professionally pressed.

What Payment Methods Do You Accept?

We accept Visa, Mastercard, cash and cheques.

Is There a Minimum Spend?

No.

Collection, Delivery & Service Areas

Do You Offer Collection & Delivery?

Yes, collection and delivery options may be available depending on your location and requirements. Contact our team first so we can confirm availability for your address.

Which Areas Do You Cover?

Our service area includes Horsham, Broadbridge Heath, Southwater, Warnham, Mannings Heath, Slinfold and Billingshurst. You can find further information on our Areas We Cover page.

Where Is Your Horsham Shop?
Do You Have A Shop In Billingshurst?

Yes. The Ironing Shop also operates from a second location in Billingshurst. The Ironing Shop, 7 Jengers Mead, Billingshurst, West Sussex, RH14 9PB.

Is Parking Available at Both Sites?

Free on-street parking at Broadbridge Heath. In Jenger Mead, there is a minimum parking charge of 70p, paid either at a parking machine or on Ringo. We can refund the 70p charge with a minimum spend of £10.

Garment Care & Practical Questions

How Do I Know Whether Something Should Be Dry Cleaned?

Check the garment’s care label first. Items labelled for dry cleaning, as well as delicate fabrics and structured garments, may require specialist treatment. If you are unsure, bring the item to us and we can advise on the appropriate service.

Can You Dry Clean Suits & Formalwear?

Yes. Our dry cleaning service includes suits, business clothing and formalwear, as well as other garments requiring specialist care. Find out more about dry cleaning.

Can You Handle Regular Weekly Ironing?

Yes. Many customers use our ironing service on a recurring basis. Contact us to discuss the amount of ironing you typically have and how frequently you would like to use the service.

Can’t Find The Answer You Need?

Every load, garment and customer requirement can be different. If your question is not covered above, contact The Ironing Shop and tell us what you need help with. Our team can confirm the most suitable service, current availability and any relevant pricing before you proceed.